Network and Firewall Ports

Flux requires access to certain TCP-IP ports when operating. Please ensure the following ports are open between the Flux engine and Operations console and external servers/services. The Flux-specific ports for the Flux Engine and the Flux Operations Console can be reconfigured if needed.

What Does it Mean for a Component to be "Supported" within Flux?

In Flux, a supported component is a software component that Flux has performed testing against, using the component's default configuration, and Flux has verified that all core Flux features are known to work while using the component.

If a user encounters any defect in the core Flux features, and the defect can be reproduced using the component's default configuration, the defect will be covered under the Flux support and maintenance agreement.

Errors that occur within a customer's environment using supported components that do not impact core Flux features (i.e., errors in custom actions or code that Flux invokes) or that result from non-default configuration changes, may not be considered as bugs in Flux. Such customer-specific debugging and troubleshooting will generally be considered billable and outside the scope of the support and maintenance agreement. Reviewing customer-specific code or configuration settings to ensure they will run smoothly with Flux is also generally considered billable.

Flux Maintenance Policy

The following versions of Flux continue to be supported and will be supported indefinitely: Flux 8.x, 7.x, 6.5, 5.3, and 3.1.

Java Technology Support Information

Flux depends on Java technology. From time to time, new versions of Java technology appear and older versions are retired. Because Flux runs in a Java environment, we encourage you to take proactive measures to ensure that Flux is not running in an obsolete software environment. However, we recognize and accommodate the above listed application servers that use older versions of Java.