General

Network and Firewall Ports

Flux requires access to certain TCP-IP ports when operating. Please ensure the following ports are open between the Flux engine and Operations console and external servers/services. The Flux-specific ports for the Flux Engine and the Flux Operations Console can be reconfigured if needed.

What Does it Mean for a Component to be "Supported" within Flux?

In Flux, a supported component is a software component that Flux has performed testing against, using the component's default configuration, and Flux has verified that all core Flux features are known to work while using the component.

If a user encounters any defect in the core Flux features, and the defect can be reproduced using the component's default configuration, the defect will be covered under the Flux support and maintenance agreement.

Errors that occur within a customer's environment using supported components that do not impact core Flux features (i.e., errors in custom actions or code that Flux invokes) or that result from non-default configuration changes, may not be considered as bugs in Flux. Such customer-specific debugging and troubleshooting will generally be considered billable and outside the scope of the support and maintenance agreement. Reviewing customer-specific code or configuration settings to ensure they will run smoothly with Flux is also generally considered billable.

Flux Maintenance Policy

The following versions of Flux continue to be supported and will be supported indefinitely: Flux 8.x, 7.x, 6.5, 5.3, and 3.1.

Java Technology Support Information

Flux depends on Java technology. From time to time, new versions of Java technology appear and older versions are retired. Because Flux runs in a Java environment, we encourage you to take proactive measures to ensure that Flux is not running in an obsolete software environment. However, we recognize and accommodate the above listed application servers that use older versions of Java.

Oracle Java Licensing

The January 15th, 2019 scheduled Critical Patch Update of Java 8 (8u201, and the related 8u202 Patch Set Update) are the last update available under the BCL license which is generally free for general purpose desktop and server use, and has been the Oracle JDK license for several years.  The update of Java 8, scheduled for April 16, 2019 (8u211 and the related 8u212 Patch Set Update), are available under a new license which will be free for personal individual desktop use, and free for development, testing, prototyping and demonstration purposes. 

Free versions of Java are available from a number of sources. Flux tests with the following: https://adoptopenjdk.net/.